Our Frequently Asked Questions & Their Answers

General Questions

How can I contact you directly?2018-06-04T11:41:58-07:00

Please use the options provided on our Contact page for all inquiries.

My business is interested in learning more about using or retailing your products.2018-06-04T11:40:43-07:00

Please call 1-800-345-9068 or fill out the Wholesale Inquiries form below.

I am interested in working for you, who do I contact?2018-06-04T11:39:04-07:00


Shipping Time2018-05-24T09:35:37-07:00

Most orders are shipped the same or the next day except for Saturdays, Sundays and Holidays.

International Shipping2018-06-04T11:45:01-07:00

For international shipping, we recommend contacting us directly so that we can calculate the accurate shipping cost.

Product Info

Is Peppermint Jim Certified Organic?2018-05-24T09:48:00-07:00

Our crops are pesticide and herbicide and synthetic fertilizer free but are not certified organic.

Shelf Life2018-05-24T09:48:09-07:00

Because the oils have no added ingredients, there is unlimited shelf life.


Our Guarantee2018-06-04T11:44:14-07:00

If you are not fully satisfied with your product, simply return container to us within 30 days for a full refund.

What if I need to cancel my order? Do I get my money back?2018-06-04T11:43:33-07:00

If shipment has already gone out, you will be responsible for any shipment costs but certainly can return the unopened product for a full refund.  If shipment has not yet gone out, simply call us at 800-345-9068 to cancel and we can refund your money.


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